ACCEPTANCE OF ORDERS
The following terms and conditions are governed by English law, and are subject to the jurisdiction of the English courts. All contracts of sale made by Beauty Elements (henceforth to be known as ‘the Company’) shall be deemed to incorporate these terms and conditions that shall prevail over any other document or communication from the party with whom the company is dealing (henceforth know as ‘the Customer’).
CARRIAGE, POST, AND PACKAGING
Charges made for all delivery options will be invoiced to the Customer at the prevailing rate.
All prices quoted are exclusive of VAT. Every effort is made to maintain the prices quoted, however, the Company reserves the right to modify prices at any time without prior notice.
Any time or date for delivery stated by the company shall be treated as an estimate only. Whilst every effort will be made to despatch goods on time, no liability can be accepted by the Company for failure to deliver within the advertised times. The Company shall not be liable for any loss or damage whatsoever (including consequential loss or loss of profit) arising directly or indirectly from any delay in the delivery or all or any of the goods howsoever caused. The Company will accept no liability for the non-delivery of goods unless notified within three business days. If for any reason the delivery of goods cannot be accepted at the time when goods are due, the Company shall be under no obligation to insure goods in storage and the risk of any loss or damage to goods howsoever arising shall be borne by the Customer.
Amounts owed are payable by the Customer as stipulated in the invoice under the ‘Payment Terms’ section.
All products remain the property of the Company until full payments have been received and cleared. Should there be any sum that is outstanding and payable to the Company, it shall be the Company’s right to recover all or any of the products by requiring the Customer to make them available for collection. By failing to do so, nominated employees of the Company shall be permitted to enter upon the Customer’s premises where merchandise are reasonably thought to be stored, and repossess them.
RETURNS OR EXCHANGES
All sales are final and credit only is issued for returns or exchanges. Any credit given will be subject to the approval of the Company. The credited amount can be applied towards a future order for up to 90 days. Any defective or incorrect merchandise received due to company error MUST be reported to the respective sales representative within 10 business days from the receipt of merchandise. For all claims made after this period, the Company reserves all rights to make final decisions. For returns not due to company error or factory defects, a minimum of 10% restocking fee will be charged. The Customer will be held responsible for the shipping charge for all returned items. The Company will not accept returns that are not fully marketable and that have been brushed, touched, or handled in any way. When returning any goods to the Company, the merchandise must be shipped back in its original condition and packaging. The Company is not responsible for any merchandise that has been altered from its original condition and will not accept any returns after 60 days from the date of invoice regardless of the condition of merchandise.
The Company reserves the right to charge a statuatory rate of interest at 5% above the (Bank of England) base rate for all payments that remain outstanding after 30 days from the date of delivery of goods.
USE OF YOUR INFORMATION
Your information will enable us to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We might also use your information to let you know by post, email, phone or SMS about other products which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. Our promise is that we will NEVER sell your details to any third party.
Thank you for your patronage.